In a digital world, user experience is everything! The importance of offering a seamless, pleasant experience to your users is essential in creating loyalty and growing your brand or business. But UX is more than the user interface or the visual design: it is the improvement of the entire experience of target users!
Looking to improve your UX ?
Bringing your User Experience (UX) to the next level can be fast and efficient if you have the right expertise and design experience, and the best way to achieve great user experience is by working with a UX agency! By working with a dedicated User Experience design agency, you gain an external partner you can trust to grow your business!
Choose the right UX design agency to help with your projects
Design professionals to solve your UX challenges!
1. Are you a business owner and don't want to waste money during digital projects?
You want an effective product from the first iteration without having to redo the foundations! Like an architect who builds the solid, simple and efficient foundations of your home, a user experience designer can build your UX on strong foundations that will make your project successful.
2. Do you have a digital transformation project starting up?
That’s great! A UX agency can start with you right now and bring your project to life using proven steps that will minimize the risk of such an undertaking for your branding! We believe in hands-on projects and will accompany you every step of the way with a reliable design methodology!
3. Do you want to improve an existing digital product?
The road to usability is paved with temptations to complicate the design with extra features and options: resisting “featuritis” is the best prescription for a good user experience. Usability testing experts are the right solution to create a user-centered design!
4. You want to put in place a digital strategy or a product strategy that will bring your enterprise forward?
The best way to do that is to put in place a series of workshops and really see what your group has in mind: 99% of the time, your staff already knows what the best solution is! However, we often rely on external agencies to get information that we already have internally. A structured workshop designed for you and your team is the optimal way to dig out the needed information.
5. Is your software too complicated and requires training for your customers or employees?
A UX agency is here to eliminate your software’s learning curve! They will go through discovery steps and create simple digital interface experiences together: make your user’s life easier by removing training needs.
6. You need to create a UX team in your company but don't know where to start?
UX agencies helped many companies in that way and today they don’t even need them! What a shame! 4 main factors (and 12 subfactors) should be considered to assess an organization’s UX maturity: strategy, culture, process, and outcomes.
7. Want to know how to integrate UX processes into your Agile process?
This is our designer’s area of expertise! Design needs to be iterating and we love to talk with our clients and be challenged: how else can you create a true user-centered design?
8. You have a development team that needs to better understand your users?
It is important to understand your current and potential users to be efficient in a project and translate their needs and wants to your product! A UX designer is the perfect addition to your product teams to incorporate user input into your design decisions, and a house team is the perfect choice.
mprove your user experience with the best UX designers
App Design / Product Design / Mobile App Design / UX Website Design
The importance of an user experience design agency
User experience is much more than simple graphic design or visual design, it is the sum of your customer’s experience. Leveraging user experience through each development phase is the best way to reach your target audience and be successful!
A group of experts can help your development team transform high potential ideas into a design solution. Thanks to their multiple talents making each of our user experience designers unique, they can work with you through each phase to reach your business objectives through innovative digital solutions.
Brainstorms & workshops and strategy
- Design thinking / Framing;
- Discovery Phase Workshop;
- Design thinking workshop moderation;
- Design Services / Ecosystem;
UX Design, simplification prototyping
- Strategy Design VS Strategic Design VS Strategic Content;
- UX writing content design;
- User Experience & Customer Experience;
- User path;
- UI design;
- Visual creation;
- Digital Design / Digital Creation / Design system🢓;
User experience research
- Interviews;
- User testing;
Integration with production team
- Development follow-up;
- Agile integration;
- Project management;
- Training;
- UX Coaching;
What UX designers offer your business
A simplification design approach will allow you to save costs and ensure deliverables on time and on budget. For UX designers, it is important to listen to you: avoid a generic solution and respond in a unique way to each of our mandates.
Hiring an outside user experience design agency will improve your results!
Do not hesitate to contact a UX designer agency and ask to see their portfolios! The best UX design firm have worked with many clients in the past to produce a wide range of design concepts.
Learn more about UX and UX design services
What is User Experience (UX) design?
User experience design is an activity by teams focused on designing the experience that consumers will have with a certain product such as an app or a website. Generally, UX design includes creating the brand, design, functionality, and functionality. UX design is much more than just Graphic Design.
Source: (uxplanet.org)
How to identify good UX designs and UX design companies?
Quality UX Design involves more than just the development team. It requires a focus on the business models, identity interaction, and visual identity of a project. Custom software development for a target audience needs to ensure there is a high level of consistency across all digital experiences. Essential branding should also be taken into consideration when looking at potential agencies for your project.
When assessing the quality of UX design, you should consider each element of the project. This includes looking at the development team, business model, identity interaction, and visual identity. All of these components need to work together in order to create an effective user experience. Additionally, custom software developments should be tailored to meet the needs of your target audience while still ensuring that there is a consistent level of quality across all digital experiences.Â
What are the benefits of good user experience design services?
Utilizing UX design services can be immensely beneficial for businesses looking to improve their digital products. By partnering with a UX design agency, organizations can tap into the expertise of a house design team that is well-versed in user experiences and human-centered design.
Here are some of the benefits that come from working with a UX Design Agency:
User Persona
UX designers create an in-depth understanding of who your users are, what they need and how they interact with your product by creating user personas.
Design Sprint
These agencies employ a design sprint methodology to rapidly prototype solutions and test ideas quickly. This process helps validate solutions before investing resources into building them.
Customer Journey Mapping
UX Design Agencies create customer journey maps that help track customer behavior, identify opportunities for improvement and make sure the customer experience meets expectations.
In addition, these agencies have experience in interaction design, prototyping and usability testing which allows them to bring insights from actual customers to life through an iterative process based on feedback loops.
By leveraging the expertise of a digital product agency, businesses can realize increased ROI while improving customer satisfaction rates as well as operations efficiency. Working with a UX Design Agency can help organizations stay ahead of the competition while delivering superior user experiences – an absolute must in today’s competitive digital landscape.
What is a UX design agency?
A UX Design Agency is a creative design agency focused on making user experience designs and user interfaces. They use user testing to ensure that the design elements and design systems they create are effective. At a UX Design Agency, mobile app design and web development are two important services they provide. By using a combination of design thinking and user experience designs, these companies can help create powerful solutions for clients’ needs.
The goal of a UX Design Agency is to provide users with an enjoyable, efficient, and easy-to-use interface that meets their needs. This involves researching customer needs, creating prototypes and testing them with potential customers, evaluating the feedback from tests, designing the interface or system accordingly, and monitoring the product over time. Moreover, the UX designers work in close collaboration with other professionals such as software engineers, product managers, content writers etc., to ensure that all aspects of product development are taken into account when creating the end product.Â
What expertise is available through UX designers?
A digital design firm does not sell a unique solution, it uses many design skills in a unique way for each mandate in Montreal.
Research
- Analysis of existing content / Audit (heuristics and accessibility
- Design and research workshop
- User interviews & research
- Usability testing (User tests to be placed in several places in production)
- UX Writing analysis
UX Design
- Information Architecture
- Creation of personas
- User journey
- Setting up Assets for wireframe
- Conceptualization / Wireframe
- Object design in partnership with an industrial designer
- Prototyping
- Evaluation and modification (Post test)
- UX Writing
- Graphic identity design
Design follow-up
- QA and comments
- QA testing
- Management
- Product owner
- Support and correction (Agile)
How do UX design services work?
1. Discovery and analysis phase
A series of meetings, activities and exchanges to:
- Understand how the project works and the client’s business objectives;
- Get to know the users through interviews and auto-ethnography research to identify the problems to be solved for the users;
- Collect data and collect project documentation;
- Map the project/client ecosystem;
- Heuristic analysis of the interfaces of the current project (container and content);
- Determine the scope of the project and its future evolution;
- Define the progress of the project according to your priorities;
- Identify the success indicators of UX support on the project;
2. Iterative and cyclical design/evaluation phase
Once the analysis and discovery phase has been completed, P2+Co will perform the following main activities. However, depending on the context, we can offer others with the agreement of the client.
3. Production phase and follow-ups
At this phase, production begins as much in the UX as in the programming and integration of the components. All the system design has a counterpart made by the Frontend programmers and the beginning of the production cycles in Agile mode are set up including the UX.
How can a UX design company help your business?
For businesses looking to stay competitive, enlisting the help of a UX design company is an invaluable asset. Whether it’s a one-off project or ongoing digital product development, a UX design agency can bring the skills and expertise needed to create digital experiences that engage users.
Usability testing is key to understanding customers’ needs and improving customer satisfaction. UX designers are trained in the art of deciphering user stories and can use their knowledge to develop graphic design elements and enterprise software that are tailored for each user’s specific needs. By utilizing the services provided by a digital design agency, businesses have access to professionals who are experienced in creating unique solutions that optimize user experience.
A well-crafted digital product is essential for any business looking to gain a competitive edge in today’s market. With the help of a UX design firm, businesses can rest assured knowing their online presence will be designed with identity engagement users in mind. The right design project will result in improved customer satisfaction and loyalty, resulting in increased profits.
What is the importance of user testing for UX design?
User testing is an essential part of any UX design agency and should not be overlooked. It’s a process that involves gathering feedback from users on the interface design to identify potential issues and opportunities for improvement. At its core, user testing helps ensure the end product is one that meets the needs of the user.
There are many different approaches to user testing, such as field studies, usability tests, surveys and focus groups. Each of these methods can provide valuable insights into how users interact with the interface, allowing design teams to make informed decisions about what works and what doesn’t.
How much does it cost to hire your design team for a User Interface Design or a Mobile App Design project?
If you are looking to hire a user experience agency located in the United States, we can estimate a sum of around $75,000 to produce high-quality results.
We’d recommend setting aside a budget at least $75k+ for hiring a U.S. based user experience agency.
Source: (uxplanet.org)
How much of my budget should I invest in UX strategy?
For any project or any SAS where you aim to create an online presence, you should dedicate 20 to 30% of your budget to the conception and planning of your work. It will allow you to save on 100% of your cost by better evaluating and testing your entire project before starting programming, but also to keep a clear development line during the entire process.
We recommend onboarding your product team from the beginning of this process: clear communication and information sharing will make the UX design project seamless through your organization.
(Research shows that, on average, every $1 invested in UX brings $100 in return. That’s a ROI of a whopping 9,900%. Source: Forrester)
Does UX take into account Human Psychology?
Yes! While developing a product such as a mobile application, many design decisions have to be made. First of all: What is the purpose of the app? What will users want to do inside the app and what design can help users reach their goals quickly and efficiently? source : Hey, psychology students: consider UX as your future job | by Konstantin Escher | UX Collective (uxdesign.cc)
Can I apply UX methodology to my Social Networks Strategy?
Absolutely! You would be surprised to see how efficient you can be with the right methodology. Adopting a strategy that forces you to map the complete stories of your user across their usage of your brand and testing it with users during its development allows you to adjust and continually improve. By involving users in your development process, you significantly reduce the risk or errors!
What is the difference between UX and CX?
User experience and customer experience are somewhat similar, since UX already encompasses the overall experience of the user even out of the digital experience. The methodology is everything: if you do your research, your prototyping and so on, you will get more accurate results in your projects.
Still having doubts? Consider this citation from Capgemini: (8 in 10 customers are willing to pay more for better customer experience Source Capgemini)
How does the UX design process usually go? What process should I expect from your user experience firm?
The UX design process is not set in stone, and many variations, or “flavours”, of UX design exist, such as Lean UX and Design Thinking.The basic steps don’t change a lot, except for the labels and a few techniques for executing them.
- What’s the Problem — Do your research and plan your approach.
- What’s the Solution — Brainstorm and test ideas.
- How to make it happen — Refine, user research, and iterate.
- How to bring it to life — Provide your design and functional specifications to the developers
The important themes in all the major methods are iteration and user input. This first phase “What’s the problem?” is usually called something like “discovery.” It’s all about figuring out the goals of the product or web site you are building.
Source: uxplanet.org
Can UX design services make my digital products better ?
Yes, a UX designer can improve significantly your digital products. Here are some statistics that show the importance of user experience:
- Every $1 invested in UX results in a return between $2 and $100.
- The top companies leading in user experience outperformed the S&P index by 35%.
- Strategic user experience has the potential to raise conversion rates by as much as 400%.
- 13% of customers will tell 15 or more people about their bad experience. 72% will tell 6 or more people about good experiences.
Source: Testingtime.com
Why should you invest in UX?
Because investing in UX during a project’s concept phase reduces product development cycles by 33 – 50%!
Source: interaction-design.org/
Should I invest more time on my web mobile interface?
Mobile users are 5X more likely to abandon a task if the site isn’t optimized for mobile, and 52% of users said a bad mobile experience made them less likely to engage with a company.
Source: Yokoco.com